Here you will find links to the Xap help website for Guardians to guide you through the Xap fee and attendance software. It is very important that the information that is in Xap for your family is up to date, otherwise you may miss out on notifications and other important information.
Tips for managing your details in Xap
Xap Guides for Guardians
Downloading & Logging into the Xap Smile App for Guardians & Carers (Android & Apple)
Accessing & Logging into the Web Portal for Guardians & Carers
Submit a waiting list application (for existing families only)
Signing your child in & out of Kiosk
Signing a child in & out of Kiosk - Shared Care
Xap Web Portal
Accepting Offer & completing enrolment form
Creating & Managing an Authorised Nominee for your Family
Signing CWA Agreement
How to manage your Guardian details
How to manage Casual bookings
Adding Direct Debit Detail - Web Portal
How do I view my child's enrolment?
Managing a Kiosk Code
Reading an Invoice from your Child's Service
Marking Absences
Waitlist Enquiry new child
Web Portal - Pay Now Option
Web Portal - Managing Casual Bookings
Web Portal for Guardian & Carers - Requesting Medication to be Administered
Smile App
How to read your Invoice
Marking your Child Absent
Smile APP - Managing Casual Bookings
Smile APP - Pay Now Feature
Smile APP - Managing Direct Debit Details
Smile APP - Viewing Enrolment Information
Smile APP - Marking your Child Absent
Smile APP - Viewing Emails
Smile APP - Signing CWA Agreement
Smile APP - Viewing and Signing the Declaration
Video Guides for Guardians
How to access/login to the Web Portal for Guardians & Carers
How to submit a waiting list application (for existing families only)
Guardian getting started
Signing your child in & out of Kiosk
Xap Web Portal
Portal for Guardians & Carers - Multi Centre Access
Waitlist Enquiry new child
How to request a change to permanent days
Accepting Offer & completing enrolment form
How do I view my child's enrolment
How to setup your Direct Debit
How to read your Invoice
Managing a Kiosk Code
How to add a Nominee
How to add Payment details
How to reset your password
How to accept the declaration
How to view Notifications
How to edit your Families information
Web Portal - Pay Now Option
Web Portal - Dashboard
Managing Casual Bookings
Medication & Incident reporting
How to Acknowledge an Injury/Incident/Illness Report
Requesting Medication to be Administered by the Service
Authorising Medication Administered by the Service
Smile App
How to manage your Guardian details
How to manage your Child's details
How to add a Nominee
How to manage your Direct Debit details
How to read your Invoice
Request to change permanent days
Managing a Kiosk Code
How to reset your password
How to accept the declaration
Viewing Invoices & Statements
Paying your Invoice
Smile APP - Signing the CWA Agreement
Viewing Emails